Our Customers

We work hard for our customers and it pays off. Here’s what a few have said

“When we looked at other CRM applications, they seemed too sales-focused and difficult to customise without costly development. However, working with Chris has been a game-changer. He provided us with a tailored CRM that perfectly suits our unique needs. Throughout the entire process, Chris has been a reliable source of friendly advice, guidance, and support, helping us to optimise the use of out-of-the-box functionality that fits our requirements. We’re thrilled with the results and excited to develop further as we continue to grow. It’s been an absolute joy working with Chris. Thank you!” 

Rowena Jones
Data Analyst

E&F solutions were fantastic.  Chris listened to our requirements and joined our business to get a genuine feel for what we needed.  The outcome is a bespoke system that all of our team now use to monitor customer contact and report on usage data.  CRM has made a real difference to our growing business and Chris’ ability to deliver technical solutions in a customer friendly way is first class.  SEC would highly recommend

Marc Baines CIHCM
Managing Director

Chris was referred to us by a member of staff who had worked at another Housing Association where he implemented Microsoft Dynamics. E&F Solutions were originally bought in to complete some testing but were then asked to manage the project. They worked closely with our Microsoft partner to form that technical/customer bridge and completed 121 online staff training, testing and configuration during the pandemic. Since going live with Dynamics 365 we’ve continued to work together on the launch of our customer portal.

Bukky McGlynn

We started working with E&F solutions to understand what was possible with Dynamics 365 and the rest of the PowerPlatform and whether it would enable us to deliver our strategic priorities and importantly improve our customer experience. This lead to us using the customer and complaint #D365ForHousing modules to help support our business case for Dynamics.

We worked to create a proof of concept that was used to secure funding for the project. Working with E&F Solutions was a really good experience for us. Not only did they meet our brief but they imparted knowledge and skills helping us develop our understanding and capabilities, giving us a good return on our investment.

Ros Adby
Assistant Director of Transformation and Digital Services

E&F Solutions were referred to me by Microsoft. They used their experience of the housing sector and Dynamics 365 implementations to provide me with the support I needed. Easy to work with, honest and reliable I would recommend E&F Solutions if you need support with any aspect of your implementation or if you’re in the process of reviewing your current Dynamics system

Gareth Brace, Experienced CIO

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