Our Mission

Deliver solutions that are affordable, innovative and collaborative. Enabling colleagues to deliver a great service and free up funds to build homes.

A bit about us?

Our founder & Director (Chris Roberts) has worked in Social Housing since 1999. The first 10 years were spent in customer service (Contact centre, Housing Management). In 2010 he got his first opportunity to implement CRM 4 at AmicusHorizon and caught the CRM bug.

Microsoft Dynamics 365 (as its known now) and the PowerPlatform has come a long way. Housing associations have spent millions implementing it. However, there’s still a large number of housing associations and public bodies unable to make the jump. The four main reasons

  1. Cost – Licence costs, implementation costs, ongoing subscriptions….
  2. Lack of internal resource – both technical and business expertise.
  3. Too many options – large number of suppliers (offering a similar solution) and Microsoft applications (Dynmics, PowerPlatform, Microsoft (office) 365 to choose from.
  4. Fear – we’ve all heard the horror stories about failed implementations.

E&F Solutions was set up in 2021 to overcome these issues and work in a modern way with housing associations who want the flexibility to develop their applications as the way the sector works evolves and not rely on legacy systems, solutions and services.

Here’s what its like to work with us

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