Being asked to deliver a CRM system to your company is a big (exciting) task. We’re non techies who were asked to do the same thing back in 2010. We want to support others in the same position, so we‘ve:
- Developed a package to help you get started
- Written an e-book
- Set up a process to create Dynamic Video HITS (High Interval Training Sessions) built around your quick guides and available within CRM
- Created a blog
- Put together (with the help of some top CRM people) a list of useful Resources
Our experience is based around Microsoft Dynamics but the information here could be used to support any CRM implementation. Enjoy!!