About Us

Delivering crm solutions that are affordable, innovative and collaborative. Enabling colleagues to deliver a great service and free up funds to build homes.

Stop Letting Old Systems Hold You Back

For years, housing associations have felt stuck. You are forced to use old computer systems and services. These systems are rigid, expensive, and they don’t change as you need them to. This outdated technology hurts your ability to give great service to colleagues and residents. Worst of all, it takes critical funds away from your main job: building new homes.

I know a better way. I started in social housing in 1999. I lived this problem from the inside out, starting in customer service and housing management, and then setting up CRM systems. My unique perspective helps you break free from the limits of old systems.

My Simple Methodology Works

I translate your complex user needs into precise, actionable plans. I developed a simple, proven method. This method takes small and medium housing associations from a blank piece of paper to a CRM system their users genuinely love. I can deliver this system directly, or work with your existing Microsoft Partners.

The systems I help you design deliver two main results:

  • They empower your team to provide excellent service.
  • They free up funds you can reinvest in building communities.

Unlike other providers, I believe you should own your future. Every part of the solution I help you design is yours. You get full ownership of the intellectual property. There are no hidden subscriptions (just the Microsoft ones).

Are you ready to stop being held back by legacy systems? Do you want to build an agile future that returns money to your mission?