Many housing associations are grappling with the decision to build core processes using Dynamics 365 or PowerApps. But what’s the difference, and how could the decisions made now impact the organisation in the future? Before we start… One key element here is that both PowerApps and Dynamics 365 are part of the ever growing Microsoft…
Ok, not the most crowd-pleasing subject but address validation is so important (particularly in our sector) and something that helps you manage this critical data. Having a piece of validation software in place enables: What is address validation Its a method to check that the addresses you collect and have stored in your database are…
Like much of the Microsoft stack Dynamics plays nice with Outlook and a handy app allows you to view records, track emails etc without even leaving outlook. Don’t get me wrong this is a great thing, but the app does come with a health warning…especially for those who are implementing Dynamics 365 for the first…
This is a comprehensive marketing option. It allows you to create customer journeys using various channels, manage events and gain valuable insights. Here’s a brief overview of what it is, how you use it and where to get more information. What is it? Dynamics 365 Marketing empowers marketers with a wide array of tools that…
The arrears module provides a new way of managing the arrears process!……staying on top of arrears within a traditional housing management system usually involves writing lengthy notes about what you did to try and collect money from the customer. However, this means that anyone else who picks up the case has to read through a…
