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Category: Specification

  • How to Stop “Custom Code Fever”: Guiding Senior Colleagues from Bespoke Build to Power Platform

    How to Stop “Custom Code Fever”: Guiding Senior Colleagues from Bespoke Build to Power Platform

    Sep 6, 2026
    Cost, Power Platform, Processes, Specification

    You’re mapping out a critical housing management or case triage workflow in Dynamics 365, and a senior operational colleague drops the hammer:  “Our… Read more

  • Escaping the Execution Gap: How Housing Transformation Leaders Can Turn TSMs into Reality

    Escaping the Execution Gap: How Housing Transformation Leaders Can Turn TSMs into Reality

    May 28, 2026
    Accessibility, D365, Processes, Specification

    As a Head of Transformation in the UK social housing sector, you are likely caught in a high-stakes balancing act.… Read more

  • Sustaining Success: Phase 5, Making Your CRM the Gift that Keeps on Giving

    Sustaining Success: Phase 5, Making Your CRM the Gift that Keeps on Giving

    Dec 15, 2025
    Cost, D365, Power Platform, Processes, Specification

    You’ve done it. You’ve successfully navigated the daunting journey from a blank piece of paper to a smooth Go-Live. But… Read more

  • How Housing Associations Can Become Frontier Firms with AI

    How Housing Associations Can Become Frontier Firms with AI

    Nov 29, 2025
    D365, Microsoft Co-pilot, Power Platform, Processes, Specification

    How to turn “Doing More with Less” from a slogan into a strategy using Microsoft Copilot and Power Platform Customer… Read more

  • Mastering Phase 2: Process Definition for CRM Success

    Mastering Phase 2: Process Definition for CRM Success

    Nov 18, 2025
    Dataverse, Integration, Processes, Specification

    Housing Associations are currently navigating complex demands. Balancing elevated resident expectations with the intense regulatory scrutiny imposed by the Housing… Read more

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