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Category: Power Platform

  • How to Stop “Custom Code Fever”: Guiding Senior Colleagues from Bespoke Build to Power Platform

    How to Stop “Custom Code Fever”: Guiding Senior Colleagues from Bespoke Build to Power Platform

    Sep 6, 2026
    Cost, Power Platform, Processes, Specification

    You’re mapping out a critical housing management or case triage workflow in Dynamics 365, and a senior operational colleague drops the hammer:  “Our… Read more

  • STAIRS Is Live: What the Ombudsman’s 2026 Report Means for Every Dynamics 365 Product Owner

    STAIRS Is Live: What the Ombudsman’s 2026 Report Means for Every Dynamics 365 Product Owner

    Aug 29, 2026
    Customer Insight, D365, Dataverse, Microsoft Dynamics 365, Portal, Power Platform

    The Housing Ombudsman’s July 2026 STAIRS (The Social Tenant Access to Information Requirements) consultation analysis report is officially out, and… Read more

  • Sustaining Success: Phase 5, Making Your CRM the Gift that Keeps on Giving

    Sustaining Success: Phase 5, Making Your CRM the Gift that Keeps on Giving

    Dec 15, 2025
    Cost, D365, Power Platform, Processes, Specification

    You’ve done it. You’ve successfully navigated the daunting journey from a blank piece of paper to a smooth Go-Live. But… Read more

  • The Ultimate Pre-Launch Checklist for CRM Systems

    The Ultimate Pre-Launch Checklist for CRM Systems

    Dec 8, 2025
    Accessibility, Microsoft Teams, Power Platform

    As a Housing Leader, you know the feeling: weeks of hard work planning your new system are nearly done. But… Read more

  • How Housing Associations Can Become Frontier Firms with AI

    How Housing Associations Can Become Frontier Firms with AI

    Nov 29, 2025
    D365, Microsoft Co-pilot, Power Platform, Processes, Specification

    How to turn “Doing More with Less” from a slogan into a strategy using Microsoft Copilot and Power Platform Customer… Read more

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