How do I move from Dynamics 365 on prem to online?

How do I move from Dynamics 365 on prem to online?

Many organisations are looking to move from Dynamics on prem to Dynamics online. A big task with lots of moving parts, here are some steps you can take to make the move a little more seamless. Read on for more detail about each step. A checklist to make your move from on prem to online…

What is Microsoft AI?

What is Microsoft AI?

Microsoft AI (Artificial Intelligence) is here! With more AI available within the PowerPlatform and Dynamics 365 we decided to take a better look at it. We asked, what is Microsoft AI, how can it help the housing sector, how do you learn about it and what are the disadvantages? What is Microsoft AI? Microsoft AI…

Dynamics 365 & Outlook integration – the gift and a curse 

Dynamics 365 & Outlook integration – the gift and a curse 

Like much of the Microsoft stack Dynamics plays nice with Outlook and a handy app allows you to view records, track emails etc without even leaving outlook. Don’t get me wrong this is a great thing, but the app does come with a health warning…especially for those who are implementing Dynamics 365 for the first…

Have no fear repairs are here – #D365ForHousing

Have no fear repairs are here – #D365ForHousing

I have to start with a confession, this is probably the most simple module there is. But that doesn’t mean its not useful. It’ll certainly hold key elements of your responsive repair like: Job type Contractor Estimated cost All the customer contact around the repair Here’s what it looks like in action: But to get…

The Messy Middle

The Messy Middle

Things not going to plan with your Dynamics deployment/update/upgrade? You could be caught in the messy middle….and having conversations that go something like this: Client: That’s not what I expected. Partner: Here’s the spec/agreement, we’ve delivered exactly what you asked for. The thing is both parties are right. The housing association may ask for something…

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