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Tag: Deployment

  • Sustaining Success: Phase 5, Making Your CRM the Gift that Keeps on Giving

    Sustaining Success: Phase 5, Making Your CRM the Gift that Keeps on Giving

    Dec 15, 2025
    Cost, Power Platform, Specification

    You’ve done it. You’ve successfully navigated the daunting journey from a blank piece of paper to a smooth Go-Live. But… Read more

  • The Ultimate Pre-Launch Checklist for CRM Systems

    The Ultimate Pre-Launch Checklist for CRM Systems

    Dec 8, 2025
    Accessibility, Microsoft Teams, Power Platform

    As a Housing Leader, you know the feeling: weeks of hard work planning your new system are nearly done. But… Read more

  • From Blueprint to Reality: Your Non-Techie Guide to Phase 3 (Building and Testing Your CRM)

    From Blueprint to Reality: Your Non-Techie Guide to Phase 3 (Building and Testing Your CRM)

    Nov 25, 2025
    Accessibility, Power Platform

    As a Customer Service Director, you recognise the immense pressure when systems fail. Housing associations are often trapped. They are… Read more

  • Mastering Phase 2: Process Definition for CRM Success

    Mastering Phase 2: Process Definition for CRM Success

    Nov 18, 2025
    Dataverse, Integration, Specification

    Housing Associations are currently navigating complex demands. Balancing elevated resident expectations with the intense regulatory scrutiny imposed by the Housing… Read more

  • Forget the Tech: Why a Great CRM Starts With You

    Forget the Tech: Why a Great CRM Starts With You

    Nov 9, 2025
    Specification

    As a customer service leader in the housing sector, you know the daily struggle better than anyone. You and your… Read more

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