Author: Chris Roberts
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One of the biggest selling points of CRM is the ability to create a single view of the customer, data… Read more
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Now you’ve got a handful of processes, owned by a key team, you’re in a good position to start writing… Read more
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In this blog ill walk you through process maps. Why you need them and things to consider. Process mapping might… Read more
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You’ve identified everyone’s needs/wants and the strategy CRM will be driven by…it’s now time to create the dream team! This… Read more
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A few tips for working with a team to deliver CRM Sit with them: Get a deep understanding of how… Read more