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Category: #D365ForHousing

  • STAIRS Is Live: What the Ombudsman’s 2026 Report Means for Every Dynamics 365 Product Owner

    STAIRS Is Live: What the Ombudsman’s 2026 Report Means for Every Dynamics 365 Product Owner

    Aug 29, 2026
    Customer Insight, D365, Dataverse, Microsoft Dynamics 365, Portal, Power Platform

    The Housing Ombudsman’s July 2026 STAIRS (The Social Tenant Access to Information Requirements) consultation analysis report is officially out, and… Read more

  • Digital Transformation in Housing: Why TSM Success Depends on Data, Leadership, and Change

    Digital Transformation in Housing: Why TSM Success Depends on Data, Leadership, and Change

    Jul 2, 2026
    Customer Insight, Processes, Transformation

    The Two-Minute Read A sector-wide transformation is officially underway. According to Housemark’s Monthly Pulse report, a staggering 95% of social… Read more

  • Escaping the Execution Gap: How Housing Transformation Leaders Can Turn TSMs into Reality

    Escaping the Execution Gap: How Housing Transformation Leaders Can Turn TSMs into Reality

    May 28, 2026
    Accessibility, D365, Processes, Specification

    As a Head of Transformation in the UK social housing sector, you are likely caught in a high-stakes balancing act.… Read more

  • The Ultimate Pre-Launch Checklist for CRM Systems

    The Ultimate Pre-Launch Checklist for CRM Systems

    Dec 8, 2025
    Accessibility, Microsoft Teams, Power Platform

    As a Housing Leader, you know the feeling: weeks of hard work planning your new system are nearly done. But… Read more

  • From Blueprint to Reality: Your Non-Techie Guide to Phase 3 (Building and Testing Your CRM)

    From Blueprint to Reality: Your Non-Techie Guide to Phase 3 (Building and Testing Your CRM)

    Nov 25, 2025
    Accessibility, D365, Power Platform

    As a Customer Service Director, you recognise the immense pressure when systems fail. Housing associations are often trapped. They are… Read more

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