I’ve put together a few tips to help go live run smoothly. It can be a daunting time, but if you start planning early you’ll keep everyone in the loop and manage any weird and wonderful things that happen on the big day. When will you go live? Be realistic, you don’t want to be…
What does AI (Artificial Intelligence) bring to the table for Dynamics 365? During Ignite 2017 Microsoft announced that AI would continue to be infused into a number of products including Dynamics 365. Source: Steve “Guggs” Guggenheimer’s blog I’ll take a look at what AI is and how it could take Dynamics to the next level.…
Its no secret that around 30 to 60% of CRM implementations fail. Its not a good place to be so I wanted to put some tips together to ensure you’re not one of those statistics. Lack of clear objectives and poor data etc. play their part. But a lack of buy in from staff…
Many of the world’s largest corporations use a CRM system as the foundation for their business and sales development. In each of these companies, only a few people understand how it operates. CRM systems handle interactions with customers and, therefore, has a long lasting effect on a company’s image. To that end, CRM design might…
