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Tag: D365

  • Escaping the Execution Gap: How Housing Transformation Leaders Can Turn TSMs into Reality

    Escaping the Execution Gap: How Housing Transformation Leaders Can Turn TSMs into Reality

    May 28, 2026
    Accessibility, D365, Processes, Specification

    As a Head of Transformation in the UK social housing sector, you are likely caught in a high-stakes balancing act.… Read more

  • Sustaining Success: Phase 5, Making Your CRM the Gift that Keeps on Giving

    Sustaining Success: Phase 5, Making Your CRM the Gift that Keeps on Giving

    Dec 15, 2025
    Cost, D365, Power Platform, Processes, Specification

    You’ve done it. You’ve successfully navigated the daunting journey from a blank piece of paper to a smooth Go-Live. But… Read more

  • How Housing Associations Can Become Frontier Firms with AI

    How Housing Associations Can Become Frontier Firms with AI

    Nov 29, 2025
    D365, Microsoft Co-pilot, Power Platform, Processes, Specification

    How to turn “Doing More with Less” from a slogan into a strategy using Microsoft Copilot and Power Platform Customer… Read more

  • From Blueprint to Reality: Your Non-Techie Guide to Phase 3 (Building and Testing Your CRM)

    From Blueprint to Reality: Your Non-Techie Guide to Phase 3 (Building and Testing Your CRM)

    Nov 25, 2025
    Accessibility, D365, Power Platform

    As a Customer Service Director, you recognise the immense pressure when systems fail. Housing associations are often trapped. They are… Read more

  • The Blueprint for Better Service: Systemise your process in 3 Simple Steps🚀

    The Blueprint for Better Service: Systemise your process in 3 Simple Steps🚀

    Oct 27, 2025
    Customer Insight, D365, Microsoft Dynamics 365, Power Platform, Processes, Specification

    As a Customer Service Director, you know the pain: processes are stuck in spreadsheets, systems don’t talk to each other,… Read more

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