Microsoft Power Virtual Agents (PVA) is a chatbot creation platform that allows you to create chatbots without writing any code. With the new preview feature, Upload a Document, you can upload your own documents to PVA and use them as a source of information for your chatbot. This feature uses generative AI to generate answers…
There’s lots of talk about Microsoft co-pilot and in light of the Housing Ombudsman’s press release ‘Ombudsman brands Knowledge and Information Management as ‘closest thing to a silver bullet’ for social housing’ we’ll look at what it is and how it can be used in Dynamics to improve the information colleagues have access to. What…
Microsoft Fabric is a comprehensive data analytics platform powered by AI that enables you to analyse large volumes of data to uncover patterns, trends, and correlations, aiding in data-driven decision-making. Fabric provides scalability and performance, allowing you to handle complex analytics efficiently. With AI-powered features, it can identify anomalies, predict outcomes, and offer recommendations. It…
Microsoft Dataverse (formerly known as Common Data Service) is a data platform that allows users to store, manage, and access data. Its a core part of the Microsoft PowerPlatform so the data here is visible in Microsoft Dynamics, Power Bi and all the PowerApps you build. In this blog we’ll look a number of best…
Ok, not the most crowd-pleasing subject but address validation is so important (particularly in our sector) and something that helps you manage this critical data. Having a piece of validation software in place enables: What is address validation Its a method to check that the addresses you collect and have stored in your database are…
