Unlocking Solutions: Resolving Major Housing Challenges with the Microsoft Power Platform

Unlocking Solutions: Resolving Major Housing Challenges with the Microsoft Power Platform

RESAM (resam-consulting-ltd) is the trusted advisor to affordable housing providers. their Housing Sector Survey 2023 identifies some key priorities for the sector. I’ll look some of the key challenges flagged and identify how the Microsoft stack could help reduce the impact. Don’t get me wrong, Microsoft don’t (yet) build homes. But there are a lot…

Microsoft Co-pilot: Revolutionising Housing Associations?

Microsoft Co-pilot: Revolutionising Housing Associations?

There’s lots of talk about Microsoft co-pilot and in light of the Housing Ombudsman’s press release ‘Ombudsman brands Knowledge and Information Management as ‘closest thing to a silver bullet’ for social housing’ we’ll look at what it is and how it can be used in Dynamics to improve the information colleagues have access to. What…

How do you add word templates to Dynamics 365?

How do you add word templates to Dynamics 365?

From complaint letters to ASB Diary sheets this handy functionality enables you to add word templates to Dynamics that can be edited and sent/emailed to customers. Here’s how: Step 1: Create a Word template Where you can create a template There are three places in customer engagement apps where you can create a Word template:…

What is Dynamics 365 For Marketing?

What is Dynamics 365 For Marketing?

This is a comprehensive marketing option. It allows you to create customer journeys using various channels, manage events and gain valuable insights. Here’s a brief overview of what it is, how you use it and where to get more information. What is it? Dynamics 365 Marketing empowers marketers with a wide array of tools that…

Managing Arrears – The new FREE #D365ForHousing Module

Managing Arrears – The new FREE #D365ForHousing Module

The arrears module provides a new way of managing the arrears process!……staying on top of arrears within a traditional housing management system usually involves writing lengthy notes about what you did to try and collect money from the customer. However, this means that anyone else who picks up the case has to read through a…

%d bloggers like this: