Microsoft Co-pilot: Revolutionising Housing Associations?

Microsoft Co-pilot: Revolutionising Housing Associations?

There’s lots of talk about Microsoft co-pilot and in light of the Housing Ombudsman’s press release ‘Ombudsman brands Knowledge and Information Management as ‘closest thing to a silver bullet’ for social housing’ we’ll look at what it is and how it can be used in Dynamics to improve the information colleagues have access to. What…

How do you add word templates to Dynamics 365?

How do you add word templates to Dynamics 365?

From complaint letters to ASB Diary sheets this handy functionality enables you to add word templates to Dynamics that can be edited and sent/emailed to customers. Here’s how: Step 1: Create a Word template Where you can create a template There are three places in customer engagement apps where you can create a Word template:…

How do I use Microsoft accessibility features?

How do I use Microsoft accessibility features?

Accessibility is something we (quite rightly) focus on when designing applications for customers. But what can we do to make our colleagues feel even more included when they are handed a new application to use? Thankfully Microsoft have a few tools built into Windows that will help colleagues use the whole Microsoft stack…Including Dynamics 365.…

DIY Power App Training

DIY Power App Training

Did you know that you have a FREE Power App Training app right under your nose within Microsoft 365. The app walks you through some core functionality that will certainly help those looking to start upskilling internal teams. Here’s a how to access it. Go to http://www.office.com Sign in using your company credentials Select the…

Avoid a big BANG go live!

Avoid a big BANG go live!

Continuous improvement….the key to making the most of the money you spend, your teams resources and Microsoft functionality. All this while increasing user adoption and avoiding a BIG BANG go live. Read on to find out how the Team Sky cycling team used continuous improvement to win gold medals and get us brits our first…

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