Dynamics 365 & Outlook integration – the gift and a curse 

Like much of the Microsoft stack Dynamics plays nice with Outlook and a handy app allows you to view records, track emails etc without even leaving outlook. Don’t get me wrong this is a great thing, but the app does come with a health warning…especially for those who are implementing Dynamics 365 for the first…

What is Dynamics 365 For Marketing?

This is a comprehensive marketing option. It allows you to create customer journeys using various channels, manage events and gain valuable insights. Here’s a brief overview of what it is, how you use it and where to get more information. What is it? Dynamics 365 Marketing empowers marketers with a wide array of tools that…

What is Microsoft Business Central?

Business Central (BC) has been designed for small to mid-sized businesses. I’ve spoken to a few housing associations who are thinking about using the system so thought I’d have a deeper look into the product (it also supports the work I’m doing at charity).   What is it?  Business central is a substantial finance (ERP) system…

How do I use Microsoft accessibility features?

Accessibility is something we (quite rightly) focus on when designing applications for customers. But what can we do to make our colleagues feel even more included when they are handed a new application to use? Thankfully Microsoft have a few tools built into Windows that will help colleagues use the whole Microsoft stack…Including Dynamics 365.…

Big news! – #D365ForHousing

With the recent launch of the responsive repairs module, anyone in the public sector now has access to FREE base modules for all the key processes used to manage customers You can now use the #D365ForHousing Modules to Hold detail about Customers, their home and tenancy Log and track all the contact around complaints Log and…

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