With the recent launch of the responsive repairs module, anyone in the public sector now has access to FREE base modules for all the key processes used to manage customers You can now use the #D365ForHousing Modules to Hold detail about Customers, their home and tenancy Log and track all the contact around complaints Log and…
I have to start with a confession, this is probably the most simple module there is. But that doesn’t mean its not useful. It’ll certainly hold key elements of your responsive repair like: Job type Contractor Estimated cost All the customer contact around the repair Here’s what it looks like in action: But to get…
The arrears module provides a new way of managing the arrears process!……staying on top of arrears within a traditional housing management system usually involves writing lengthy notes about what you did to try and collect money from the customer. However, this means that anyone else who picks up the case has to read through a…
Picture the scene. Its December 2020 we were deep in the pandemic with absolutely no idea how/when it was going to end. I was working (in a permanent role) as a Business Applications manager at Abri and had just let my line manager know I was handing in my notice to start my own business.…
Heard about Dataverse, Dynamics and Power Apps but not sure how they can work together? In this blog I’ll show you one example (although there are hundreds) of how you can use all three. What are they? Dataverse and PowerApps are part of the Microsoft Power Platform. A low code platform that is gathering pace…
