Tag: Microsoft Dynamics
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I’ve written a few blogs around user adoption and how to engage users throughout the whole process (6 Ways to… Read more
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There’s tonnes written about workflows in Dynamics 365. All businesses have processes they follow and many of these could be… Read more
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One of the biggest selling points of CRM is the ability to create a single view of the customer, data… Read more
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Now you’ve got a handful of processes, owned by a key team, you’re in a good position to start writing… Read more
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You’ve identified everyone’s needs/wants and the strategy CRM will be driven by…it’s now time to create the dream team! This… Read more