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Category: Disrupting

  • Have no fear repairs are here – #D365ForHousing

    Have no fear repairs are here – #D365ForHousing

    Apr 1, 2022
    #D365ForHousing, D365, Disrupting, Repairs

    I have to start with a confession, this is probably the most simple module there is. But that doesn’t mean… Read more

  • Oh crap what have I done ;)…….my first year in business – #D365ForHousing

    Oh crap what have I done ;)…….my first year in business – #D365ForHousing

    Mar 2, 2022
    #D365ForHousing, Disrupting

    Picture the scene. Its December 2020 we were deep in the pandemic with absolutely no idea how/when it was going… Read more

  • All your contact methods under one roof!

    All your contact methods under one roof!

    Nov 24, 2021
    #D365ForHousing, Accessibility, Bots, Disrupting, Microsoft Dynamics 365, Microsoft Teams

    At the start of November 21 Microsoft announced the general availability of voice channel for D365 customer service, but what is it… Read more

  • Do we need customer portals? – #D365ForHousing

    Do we need customer portals? – #D365ForHousing

    Jul 15, 2021
    #D365ForHousing, Bots, Disrupting, Portal

    Don’t get me wrong I’m not saying we shouldn’t have a smart, convenient, cost effective way for customers to access… Read more

  • Microsoft Field Services – #D365ForHousing

    Microsoft Field Services – #D365ForHousing

    Jun 15, 2021
    #D365ForHousing, Disrupting, Field Service, Microsoft Dynamics 365

    A number of organisations within the sector are looking at (or have implemented) field services to help manage and schedule… Read more

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