5 ways the FREE #D365ForHousing complaints module meets the new Housing Ombudsman code

5 ways the FREE #D365ForHousing complaints module meets the new Housing Ombudsman code

In July 2020 the Housing Ombudsman released their new Complaint Handling Code. Shortly after this I launched the #D365ForHousing Complaints module (developed with the help of others across the sector). This Microsoft Dynamics 365 Module is FREE to everyone in the Housing and Public Sector. How does this module help meet the Complaint Handling Code?…

Use Dynamics 365 to manage your Allocations process – #D365ForHousing

Use Dynamics 365 to manage your Allocations process – #D365ForHousing

The 3rd key end to end process (following complaints and ASB) is here, saving our sector £000’s more by using out of the box functionality. I’ll cover how you can use Dynamics 365 to manage your lettings process from applicant to resident. Its easy and only uses out of the box functionality. Best of all…

#D365ForHousing – Its not all about Tech

#D365ForHousing – Its not all about Tech

I’m on a mission to bring together people and processes from across the Housing and Public sector and package them up in Microsoft Dynamics 365 for FREE!  #D365ForHousing is the Affordable.Innovative.Collaborative way of doing just that! I’ve already worked with a variety of housing professionals to create a number of modules including.. Person Property Tenancy ASB Complaints While…

#D365ForHousing – 7 Months in!

#D365ForHousing – 7 Months in!

What is #D365ForHousing? A great way for Housing Associations (and other public bodies) across the world to implement Dynamics 365 (One of the worlds best CRM systems). I launched this initiative at the end of January 2020 and I’m on a mission to: Save our sector money on implementation costs Reduce the reliance on legacy…

Using Dynamics 365 for ASB – #D365ForHousing

Using Dynamics 365 for ASB – #D365ForHousing

This blog shows how you can use the FREE Dynamics 365 module to log and track ASB cases. The module enables you to add key dates and milestones and a calculation tool that can establish the level of risk depending on how the customer answers certain questions. Thanks to Marcus Fernandes for working his magic…

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