Category: User Adoption
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User adoption is a critical factor in the success of Customer Relationship Management (CRM) systems. However, research has shown that CRM… Read more
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In the dynamic world of housing IT, steering clear of a monumental go-live event can be the key to maximising… Read more
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There’s lots of talk about Microsoft co-pilot and in light of the Housing Ombudsman’s press release ‘Ombudsman brands Knowledge and… Read more
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From complaint letters to ASB Diary sheets this handy functionality enables you to add word templates to Dynamics that can… Read more
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Accessibility is something we (quite rightly) focus on when designing applications for customers. But what can we do to make… Read more