HELP! I’ve got to Implement Dynamics 365 – #D365ForHousing

HELP! I’ve got to Implement Dynamics 365 – #D365ForHousing

Been asked to implement Dynamics 365 (or any application for that matter)? I still remember the mix of pure fear and excitement as I was given the opportunity to do just this over 10 years ago (although it was CRM 4 back then) at AmicusHorizon (now Optivo). My background was customer service and although I love…

#D365ForHousing – 7 Months in!

#D365ForHousing – 7 Months in!

What is #D365ForHousing? A great way for Housing Associations (and other public bodies) across the world to implement Dynamics 365 (One of the worlds best CRM systems). I launched this initiative at the end of January 2020 and I’m on a mission to: Save our sector money on implementation costs Reduce the reliance on legacy…

Using Dynamics 365 for ASB – #D365ForHousing

Using Dynamics 365 for ASB – #D365ForHousing

This blog shows how you can use the FREE Dynamics 365 module to log and track ASB cases. The module enables you to add key dates and milestones and a calculation tool that can establish the level of risk depending on how the customer answers certain questions. Thanks to Marcus Fernandes for working his magic…

#D365 For Housing – Complaints is Here!!!

#D365 For Housing – Complaints is Here!!!

The complaints module in Dynamics 365 is now live and available for FREE to all housing and public sector organisations! This is a landmark occasion for #D365ForHousing. From today you can now download the Person, Property, Tenancy and Complaints modules. This gives you a complete process worth £000’s using just out of the box functionality.…

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