Tag: Housing
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From complaint letters to ASB Diary sheets this handy functionality enables you to add word templates to Dynamics that can… Read more
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This is a comprehensive marketing option. It allows you to create customer journeys using various channels, manage events and gain… Read more
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The arrears module provides a new way of managing the arrears process!……staying on top of arrears within a traditional housing… Read more
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In July 2020 the Housing Ombudsman released their new Complaint Handling Code. Shortly after this I launched the #D365ForHousing Complaints… Read more
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At the start of November 21 Microsoft announced the general availability of voice channel for D365 customer service, but what is it… Read more